Lead Stream
Today's Call Time
3h 45m
Rajesh Kumar
Retail Lead • Mumbai
Priya Sharma
Education Lead • Delhi
Amit Patel
Shopify Cart • Surat
Android Sync
Call Transcription
Manage Calls, Leads & Follow-Ups — All in One Mega Tele-CRM
Boost your sales team productivity with smart call tracking, automated follow-ups, and real-time insights designed for growth.
Powerful CRM Functionality
Explore the end-to-end features of our advanced Tele-CRM suite built for modern teams.
User Authentication & Authorization (RBAC)
Multi-Role RBAC:Supports roles such as Super Admin, Admin, Manager, Agent, and Telecaller.
Permission Controls:Fully configurable permissions mapped to roles to restrict API endpoints and UI sections.
Secure Auth & Audits:JWT-based login flows with user status tracking and detailed action audit logs.
Multi-Tenant Company Management
Tenant Data Isolation:Partitions company records, leads, call logs, recordings, and devices securely.
Independent Logs:Keeps separate tenant configurations, configurations, and API keys intact.
Custom Configuration:Allows company-level settings and custom bindings (e.g. Shopify integration endpoints).
Lead Management System
Lead Status Pipelines:Tracks leads across lifecycle stages: new, attempted, connected, follow-up, and converted.
Extensible Profiles:Supports contact fields, priorities, custom notes, and custom metadata fields.
Assignment Engines:Enables manual or automatic assignment of leads to specific agents and groups.
Calling & Softphone Workflow
Inbound/Outbound logs:Logs call durations, timestamps, outcomes, and agent comments in real-time.
Custom Dispositions:Logs caller outcomes: no_answer, busy, interested, callback, and converted.
Instant Call Actions:Triggers easy dialing, updates status, and schedules follow-ups right after a call.
Android Device Syncing
Device Registration:Links companion Android hardware devices using SIM cards and unique IMEIs.
Device-Agent Pairing:Pairs companion devices to individual agents for incoming/outgoing call streams.
Real-Time Stream Sync:Automatically uploads call logs and mobile carrier statistics to the central system.
Call Recordings & AI Speech Analytics
Audio File Vaulting:Uploads audio files directly with automatic MIME-type, size, and path tracking.
Automated Transcription:Generates text transcripts from call audio containing timelines and confidence scores.
AI-Powered Insights:Analyzes sentiment labels, user intent, compliance scores, and action items.
Follow-up & Reminder Engine
Task Scheduling:Schedules callbacks with priorities, due dates, reminder dates, and active statuses.
Multi-Channel Alerts:Sends automated notifications via in-app banners, SMS, WhatsApp, and emails.
Snooze & Escalation:Alerts managers regarding overdue follow-ups or critical missed callbacks.
Third-Party Integrations
Shopify Cart Capture:Syncs checkout events to capture abandoned checkouts as fresh outbound leads.
Webhook Event Routing:Ingests real-time lead payloads from landing sites and custom forms.
Contact Profile Sync:Links customer transaction histories directly to caller logs and profiles.
Analytical Dashboards & Reports
Agent Metrics Monitoring:Visualizes caller conversion rates, call durations, and individual team stats.
Lead Source Performance:Tracks conversion performance across multiple marketing channels and campaigns.
Exportable Reports:Generates downloadable CSV and PDF reports for offline analysis and auditing.
More features, lower price, built for India
Comparing us with Others? Here's what you get with Mega Tele-CRM that most others charge extra for or don't offer at all.
| Capability | ⭐ Mega CRM | Other CRMs |
|---|---|---|
| Multi-Role RBAC & Action Audit Logs | Add-on fee | |
| Multi-Tenant Company Isolation | Shared space | |
| Android Device & SIM Syncing | VoIP only | |
| Lead Status Pipelines & Activity Timelines | Limited logs | |
| Call Session Outcome Dispositions | Basic log | |
| AI Call Transcript & Conversation Insights | None / Add-on | |
| Task Scheduling & Notification Routing | Emails only | |
| Shopify Abandoned Carts Automation | Third-party | |
| Visual Performance Dashboards & Reports | Limited charts |
5-Min Setup
Sign up, import leads, and start calling. No complex setup.
Always Available
99.9% uptime. Your CRM works when your team works.
Built for India
INR billing, UPI payments, WhatsApp integration.
See How It Works
Lead Dashboard
Comprehensive view of all your active leads and their status.
Calling Interface
Sleek and intuitive dialer with real-time customer data.
Detailed Reports
Visual analytics to track conversion rates and team performance.
Revolutionize Your Sales Workflow
Mega Mobile CRM is more than just a dialer. It's a comprehensive platform designed to bridge the gap between lead generation and conversion. We help businesses manage their entire customer lifecycle with precision and efficiency.
Centralized Database
Access all lead information and call history from a single, unified interface.
Seamless Integration
Easily connect with your existing tools and lead sources without friction.
Everything You Need to Scale Your Sales
Why Choose Mega Tele-CRM?
We focus on the metrics that matter. Our platform is built by sales professionals, for sales professionals. We understand the friction points in telecalling and we've solved them.
Simple, Transparent CRM Plans for Every Agent
Pricing scaled per person (per agent/month). Start with a free trial. No credit card required.
Basic
Perfect for single agents starting with automated call logging.
- Android Device Syncing
- 1 Connected SIM Card
- Lead Import & Management
- Manual Call Outcome Logs
- Basic Call History Reports
- Email Support
Pro
Ideal for active sellers wanting the full power of auto dialer.
- Everything in Basic
- Smart Auto-Dialer Mode
- Unlimited SIM Device Syncing
- Lead Status Pipelines
- Task Scheduling & Alerts
- Visual Activity Timelines
- Daily Performance Stats
- WhatsApp Click-to-Chat
- Priority Email & Chat Support
Enterprise
Built for scaling organizations needing advanced security & integrations.
- Everything in Pro
- AI Call Audio Transcription
- AI Sentiment & Call Summaries
- Multi-Role RBAC permissions
- Action Audit Logs
- Multi-Tenant Isolation
- Shopify & Custom API Access
- Dedicated Account Manager
- 24/7 Phone Support
How It Works: The Execution Flow
Our system is designed for high-performance sales teams. Follow our proven 6-step workflow to maximize your conversion rates.
Initial Setup
Fast-track your start by configuring users, roles, and granular permissions within your personalized workspace.
Lead Import
Seamlessly ingest leads from multiple channels via CSV, API, or manual entry with built-in validation checks.
Lead Assignment
Distribute leads intelligently using manual, round-robin, or priority-based queues for maximum efficiency.
Agent Calling
Execute calls directly from the interface with integrated disposition logging, call notes, and automated recordings.
Follow-up Engine
Stay on top of every opportunity with automated reminders, overdue queue management, and SLA compliance tracking.
Manager Reporting
Gain deep insights with advanced analytics on conversion funnels, lead sources, and agent performance metrics.
Have questions?
Chat with us on WhatsApp!
Skip the long forms. Connect with our team directly on WhatsApp to get quick answers to your questions, choose the right plan, or get help setting up your account.
Let's Talk About Your Sales Growth
Have questions about Mega Tele-CRM? Our team is here to help you find the best solution for your business.
Trusted by Sales Teams
Across the Country
"Mega Tele-CRM has completely transformed how our team handles leads. The automated follow-up reminders alone have increased our conversion rate by 25%."
Rajesh Kumar
Sales Director, TechNova
"The call tracking and analytics features are top-notch. I can now monitor my entire team's performance in real-time and make data-driven decisions."
Sneha Patel
Founder, GrowthScale
"Simple to use, powerful features, and excellent support. It's the best investment we've made for our sales department this year."
Amit Sharma
Manager, Global Solutions
"The integration process was seamless. Our agents love the intuitive interface, and we've seen a significant drop in lead leakage since day one."
Priya Singh
CEO, Innovate Hub
"Customer support is outstanding. Every time we had a question, their team was there to guide us. Highly recommend Mega Tele-CRM for growing teams."
Vikram Mehta
Head of Sales, Zenith Corp
"Mega Tele-CRM has completely transformed how our team handles leads. The automated follow-up reminders alone have increased our conversion rate by 25%."
Rajesh Kumar
Sales Director, TechNova
"The call tracking and analytics features are top-notch. I can now monitor my entire team's performance in real-time and make data-driven decisions."
Sneha Patel
Founder, GrowthScale
"Simple to use, powerful features, and excellent support. It's the best investment we've made for our sales department this year."
Amit Sharma
Manager, Global Solutions
"The integration process was seamless. Our agents love the intuitive interface, and we've seen a significant drop in lead leakage since day one."
Priya Singh
CEO, Innovate Hub
"Customer support is outstanding. Every time we had a question, their team was there to guide us. Highly recommend Mega Tele-CRM for growing teams."
Vikram Mehta
Head of Sales, Zenith Corp
"Mega Tele-CRM has completely transformed how our team handles leads. The automated follow-up reminders alone have increased our conversion rate by 25%."
Rajesh Kumar
Sales Director, TechNova
"The call tracking and analytics features are top-notch. I can now monitor my entire team's performance in real-time and make data-driven decisions."
Sneha Patel
Founder, GrowthScale
"Simple to use, powerful features, and excellent support. It's the best investment we've made for our sales department this year."
Amit Sharma
Manager, Global Solutions
"The integration process was seamless. Our agents love the intuitive interface, and we've seen a significant drop in lead leakage since day one."
Priya Singh
CEO, Innovate Hub
"Customer support is outstanding. Every time we had a question, their team was there to guide us. Highly recommend Mega Tele-CRM for growing teams."
Vikram Mehta
Head of Sales, Zenith Corp
"Mega Tele-CRM has completely transformed how our team handles leads. The automated follow-up reminders alone have increased our conversion rate by 25%."
Rajesh Kumar
Sales Director, TechNova
"The call tracking and analytics features are top-notch. I can now monitor my entire team's performance in real-time and make data-driven decisions."
Sneha Patel
Founder, GrowthScale
"Simple to use, powerful features, and excellent support. It's the best investment we've made for our sales department this year."
Amit Sharma
Manager, Global Solutions
"The integration process was seamless. Our agents love the intuitive interface, and we've seen a significant drop in lead leakage since day one."
Priya Singh
CEO, Innovate Hub
"Customer support is outstanding. Every time we had a question, their team was there to guide us. Highly recommend Mega Tele-CRM for growing teams."
Vikram Mehta
Head of Sales, Zenith Corp
"Mega Tele-CRM has completely transformed how our team handles leads. The automated follow-up reminders alone have increased our conversion rate by 25%."
Rajesh Kumar
Sales Director, TechNova
"The call tracking and analytics features are top-notch. I can now monitor my entire team's performance in real-time and make data-driven decisions."
Sneha Patel
Founder, GrowthScale
"Simple to use, powerful features, and excellent support. It's the best investment we've made for our sales department this year."
Amit Sharma
Manager, Global Solutions
"The integration process was seamless. Our agents love the intuitive interface, and we've seen a significant drop in lead leakage since day one."
Priya Singh
CEO, Innovate Hub
"Customer support is outstanding. Every time we had a question, their team was there to guide us. Highly recommend Mega Tele-CRM for growing teams."
Vikram Mehta
Head of Sales, Zenith Corp